Great stuff = Impact on Customers, Businesses, and Teams
Design Leadership
The leadership foundation is about being an effective manager. Effective managers are invested in developing the team’s ability to make good judgment calls about details that affect customer perceptions.
Impact Through Others
Inspire + Coach + Mentor
Design Strategy
The strategy foundation is about interrogating the present and imagining the future while keeping everyone aligned on the experience that will win in the market—useful, usable, and desirable UX.
Impact Through UX Outcomes
Vision + Goals + Planning
Design Execution
The execution foundation is about knowing customers' needs and executing designs that drive business impact. Execution leadership empowers teams to determine what to do and how to do it well.
Impact Through Quality
Methods + Sensibilities + Standards
My leadership style is human-centric.
At a high level, I see my role as a design leader as designing the system that designs the solutions. There's nothing better than enabling a collaborative environment where people feel healthy, happy, heard, and hungry. And then seeing how those conditions result in empowered teams internally and engaged customers externally.
Resume
If you’ve worked with me, you know how much I value healthy, happy, and winning teams. As a design leader, I’m focused on building and scaling the foundations of high-performing teams: Velocity, Quality, Joy, Safety, and Impact.
Experience
Talks
Education
Coaching, Consulting, & Advising
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